# Leap Consulting: Technology that works, so people can. > Leap Consulting is a Perth-based managed IT, cybersecurity and technology > advisory partner for Western Australian small business and mid-market > organisations, typically 20 to 300 users. Founded and led by Leigh McDonald, > Leap has been delivering IT in Perth for over 20 years and takes a > governance-led approach, aligning technology to business goals rather than > just keeping the lights on. Services span managed IT support, cybersecurity, > Microsoft 365, cloud, AI adoption and strategic IT consulting. > Suite 18/420 Bagot Road, Subiaco WA 6008. Phone 1300 532 748. ## About - [About Leap Consulting](https://leapconsulting.com.au/about-us/): Twenty years of IT in Perth. Who Leap is, how we work, and who we work with. Founded and led by Leigh McDonald. - [Our team](https://leapconsulting.com.au/team/): The people behind Leap Consulting. - [Our values](https://leapconsulting.com.au/values/): The four values that shape how Leap operates: Plug and Play, Be the Spark, Lead the Way, and Get Things Done...Done. - [Our history](https://leapconsulting.com.au/history/): Leap's story, from founding through to the business it is today. - [Careers](https://leapconsulting.com.au/careers/): Open roles and what it is like to work at Leap. - [Contact us](https://leapconsulting.com.au/contact-us/): Suite 18/420 Bagot Road, Subiaco WA 6008. Phone 1300 532 748, and enquiry form. ## Services - [Services overview](https://leapconsulting.com.au/services/): Full view of what Leap delivers, from day-to-day managed support through to strategic advisory. - [Managed IT Services](https://leapconsulting.com.au/managed-it-services/): Governance-led managed IT for Perth businesses. Service desk, endpoint and infrastructure management, proactive monitoring and vendor coordination. - [Cybersecurity](https://leapconsulting.com.au/cybersecurity/): Security uplift for SMBs including ACSC Essential Eight, endpoint protection, email security and identity hardening. - [Microsoft 365](https://leapconsulting.com.au/microsoft-365/): Microsoft 365 setup, migration, licensing, security configuration and ongoing support in Perth. - [Strategic IT Consulting](https://leapconsulting.com.au/consulting/): Virtual CIO and advisory services covering technology roadmaps, budgeting and executive-level IT decision support. - [AI Services](https://leapconsulting.com.au/ai/): How Leap helps businesses adopt AI tools safely and get measurable value from them. - [Technology Value Map](https://leapconsulting.com.au/technology-value-map/): Leap's framework for mapping technology investment against business outcomes. ## AI Adoption Program - [1. Getting Started with AI](https://leapconsulting.com.au/getting-started-with-ai/): First steps for a business introducing AI tools to its people. - [2. AI Strategy and Planning](https://leapconsulting.com.au/ai-strategy-and-planning/): Building an AI plan tied to real business outcomes rather than tool experimentation. - [3. AI Onboarding and Implementation](https://leapconsulting.com.au/ai-onboarding-and-implementation/): Rolling AI tools out to staff with the right controls and training in place. - [4. Scaling AI Across Your Team](https://leapconsulting.com.au/scaling-ai-across-your-team/): Moving from a small pilot to organisation-wide adoption. - [5. AI Optimisation and ROI](https://leapconsulting.com.au/ai-optimisation-and-roi/): Measuring return on AI investment and improving usage over time. ## Insights - [Why AI tool adoption fails in Australian businesses](https://leapconsulting.com.au/why-ai-tool-adoption-fails-in-australian-businesses/): The common causes of stalled AI rollouts and how to avoid them. - [What an AI governance framework looks like for a growing WA business already using the tools](https://leapconsulting.com.au/what-an-ai-governance-framework-looks-like-for-a-growing-wa-business-already-using-the-tools/): Practical AI governance for organisations that are already using the tools. - [How to create repeatable AI workflows for your teams](https://leapconsulting.com.au/how-to-create-repeatable-ai-workflows-for-your-teams/): Turning ad hoc AI use into documented, repeatable process. - [The real cost of low AI adoption](https://leapconsulting.com.au/the-real-cost-of-low-ai-adoption-how-to-calculate-what-unused-licences-are-costing-your-business/): How to calculate what unused AI licences are costing the business. - [How to manage information risk before deploying AI platforms](https://leapconsulting.com.au/how-to-manage-information-risk-before-deploying-ai-platforms/): The data classification and access control work to do before AI goes live. ## Optional - [Topic: Managed IT Support Services](https://leapconsulting.com.au/category/managed-it-support-services/): Article archive covering managed IT support topics. - [Topic: Microsoft 365 and Cloud](https://leapconsulting.com.au/category/microsoft-365-cloud/): Article archive covering Microsoft 365 and cloud topics. - [Topic: Strategic IT Consulting](https://leapconsulting.com.au/category/strategic-it-consulting/): Article archive covering strategic IT and vCIO topics. - [Topic: AI Consulting](https://leapconsulting.com.au/category/ai-consulting/): Article archive covering AI adoption, governance and productivity topics. - [Client login](https://leapconsulting.com.au/client-login/): Support portal access for existing Leap clients. - [Privacy policy](https://leapconsulting.com.au/privacy-policy/): How Leap collects, uses and protects personal information. - [Sitemap index](https://leapconsulting.com.au/sitemap_index.xml): Full XML sitemap for the site.